Service mode-uvcled灯_222nm_空气消毒机_高能离子管

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LiangYueLiang UV lamp technical support and after-sales service details

I. After-sales service of ULTRAVIOLET germicidal tubes is our promise to new and old customers:

The life of the ultraviolet lamp provided by Guangdong Bright Moon Optoelectronics Co., LTD is 8000 ~ 10000 hours (the life is only the experimental data of our factory). Bright moon optoelectronics is responsible for the maintenance of the UV lamp during its lifetime, and the inspection shall be carried out according to the time of use during the warranty period.

(1) Provide telephone hotline support. In case of any problems in maintenance or operation, users can call the after-sales service department of our company and consult the technical personnel for relevant problems. Service hours: 8 hours/day (9:00am - 5:30pm), 6 days/week (Monday to Saturday). After-sales phone number: 400-000-9809

(2) In any case, the user can contact the relevant person in charge of our company through the 24-hour technical support email of our service department, and our company will reply immediately.

Ii. Technical services

1.1 Pre-sales and after-sales obligation consultation

Pre-sales: during the period when the users determine their requirements, our company will introduce our new UV lamp products and technologies to the users, recommend suitable products for the users, and answer the questions raised by the users about the technical solutions. Finally, the paper proposes a product scheme of ultraviolet lamp with reliable and stable operation and price ratio, which meets the requirements of users, for their reference.

After-sales service: answer the technical problems encountered by users in use. Come up with good solutions. To our technical personnel professional technology and rich experience for users to put forward useful Suggestions. And introduce new products and technologies to users.

Iii. Maintenance:

(1) After the warranty period, our company will not provide users with follow-up maintenance of UV lamps.

(2) During the warranty period, if there is any failure, the user can directly send it back to me

Phone：400-000-9809
Mobile phone：13318215621
Fax：0757-86408626
Mailbox：service@lyluv.com
Distribution centres：Six Changfu Urban Creative Industry Park in Luocun, Shishan Town, Nanhai City, Foshan City, Guangdong Province

ISO9001 certification national high and new technology enterprise disinfection products production enterprise hygiene license intellectual property management system certification of guangdong high quality UV lamp, UV germicidal lamp sterilization lamp, household electrical appliances disi

友情链接1

Ultraviolet Technology